Shipping & Returns

Shipping Method
Orders are shipped Federal Express Ground or USPS unless otherwise specified.
Prices subject to change without notice.
Terms are credit card.

Cancellation
Orders can be cancelled within 24 hours by emailing info@grapeseedoil.com or calling (707) 251-3900 at no charge.

Return & Refund Policy
If you are not entirely satisfied with your purchase, we’re here to help.
All requests for refunds must be made in writing to info@grapeseedoil.com.
You will receive an RA# (Return Authorization #).

Returns
You have 30 calendar days to return an item from the ship date.
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase included in the return package.

Returns should be sent to:
Food & Vine
68 Coombs Street Suite I-2,
Napa, CA 94559

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7 days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs both ways for any unauthorized returns.
Shipping costs are nonrefundable.

Contact Us
Please contact us if you have any questions on how to return your item to us.

Food & Vine
68 Coombs Street Suite I-2,
Napa, CA 94559

info@grapeseedoil.com